Privacy Policy

Last updated: 9 July 2025

At Excel AI Care, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit your details through any of our forms.

1. Information We Collect

We may collect the following types of personal information:

Name, contact number, and email address (submitted through our contact forms)
Device and browser data (collected through cookies or analytics tools)
Usage data such as pages visited and time spent on site

2. How We Use Your Information

The information we collect is used to:

Respond to enquiries and provide product or service information
Improve user experience and website functionality
Send follow-up communication if consented (for example, WhatsApp or email replies)

We do not sell, rent, or share your information with third parties for marketing purposes.

3. Cookies and Tracking

Our website may use cookies and third-party tools such as Google Analytics to help us understand how users interact with our pages. This helps us improve performance and usability.

You can choose to disable cookies through your browser settings.

4. Data Security

We take reasonable steps to protect the information you provide from loss, misuse, and unauthorized access. All data is stored securely and only accessible to authorized personnel.

5. Your Rights

If you would like to access, correct, or delete the information we have about you, please contact us at:

📧 info@excelaicare.com
📍 141 Cecil Street, Tung Ann Association Building, 07-08, Singapore 069541
📞 +65 8139 9439